Terms of sale

  • The prices shown in the price-list are ex-works our factory and do not include VAT. Our products are delivered palletised (no refund pallets) and shrink-wrapped.
  • For orders of less than full pallets, we charge a supplement.
  • All products can be collected at our warehouse in Nules (Castellón) with an extra charge of 15€ per pallet.
  • All orders that are to be collected at our logistical platform in Nules will be available 3 days after the receipt of the order and will be invoiced as if they have been delivered directly to the customer.
  • Verniprens SA reserves the right to load the goods in its factory in Llocnou de Sant Jeroni when appropriate and to not send the goods to its warehouse in Nules.
  • The material is sold ex-works and the buyer bears the risk of the transport. The goods must be checked by him when delivered. If necessary, the client should submit a written complaint to the carrier. Therefore Verniprens SA is not responsible for any breakage occurred during transport or handling during transport.
  • Returns of goods will not be accepted. Only under acceptance of Verniprens SA full pallets of goods can be returned. In this case, a 30% depreciation rate will be applied.
  • No claim will be accepted 15 days after delivery of the goods.
  • No claim will be admitted after the installation of the goods: claims should be submitted imperatively before the installation.
  • If damaged or defective product were installed, Verniprens SA will not be liable and would only accept to replace the defective ones.
  • The fact of placing an order to us implies the knowledge and full agreement of the above conditions of sales and, in case of dispute, the submission to the Gandia’s jurisdiction (Valencia).
  • The goods are sold with a transfer of ownership title retention clause till their full payment.

 

VERY IMPORTANT

  • The weights and sizes indicated in this price-list are approximated and the space for the joint is already included in the calculation of the pieces per square meters.
  • Since the raw materials used in our products are of natural sources, shade differences may exist, which do not affect the physical characteristics or the qualities of the products.
  • Due to a high content of cement, superficial microfissures may appear on some products, which does not constitute a defect.
  • Due to a possible chemical reaction of the cement with the carbonic gas from air, under some atmospheric conditions, carbonatation or efflorescence may appear on some products: this does not alter the quality of the goods and cannot be considered a defect.
  • Regarding floor and wall tiles, we recommend mixing the pieces of different boxes of pallets, since our products are made of natural raw materials and differences in colour shades may exist.
  • The material has to be installed with 2 to 10 mm joints, depending on the products.
  • For a correct conservation, we do not recommend under any circumstances the use of any acid, abrasive solvent or any other product that might deteriorate the cement.
  • To prevent water infiltrations, moss growth or penetration of stains we recommend the use of water repellent products, once the work finished.